Annual accounts

Track signatures, and what to do when one is declined

Follow who has signed a board or shareholder resolution, and recover when someone declines or an envelope is voided.

Following a resolution out for signature

Once a resolution has been sent, the cycle row replaces its buttons with a signature panel. It shows how many people have signed out of how many, who has not signed yet, how long the request has been outstanding, and the date each signature arrived.

The panel refreshes itself roughly every 20 seconds while anything is outstanding, so you can leave it open.

The board signs first, then the shareholder

The order is fixed and mostly automatic.

The board resolution goes to every manager.
When the last manager signs, Spyral sends the shareholder resolution by itself. You do not need to do anything, and there is no button to press.
When the shareholder signs, the cycle is ready for its filing package.

If you are waiting and nothing seems to be happening, check that all managers have signed. The shareholder request is not sent until the board resolution is complete.

When someone declines

A signer can decline, and an envelope can also be voided. Spyral treats both the same way: that request is dead, and the cycle moves to a declined state.

The row then offers Send again, which clears the dead request and returns the cycle to where it was before the resolution went out. Correct whatever caused the decline first, usually the signer's details, then send again.

Board resolution declined

This recovers cleanly. Send again returns the cycle to its pre-dispatch state, Configure and Dispatch come back, and you can correct the manager's details and dispatch a fresh request.

Shareholder resolution declined

This recovers the same way. Send again clears the dead request, and the cycle offers a fresh Send again so the shareholder resolution goes back out.

Careful

Correct the signer before you send again. A decline is usually a wrong address or the wrong person, and sending the identical request a second time produces the identical decline.

The shareholder's name and email are set in the Configure dialog, which is unavailable once the board resolution has gone out. So at this point, change them on the company's Shareholders tab. See Shareholders and ownership.

Who can do what

Sending resolutions, re-sending after a decline, and building the filing package all count as filing actions. Consultants and administrators can perform them. A viewer can watch the progress but cannot send anything.